Shipping & Delivery Policy

Order Processing:

Orders are processed within 2-5 business days. Custom or made-to-order items may take longer.

Shipping Rates & Delivery Estimates:

Shipping charges are calculated at checkout. Estimated delivery: 3-7 days for metro cities, 5-10 days for others.

Shipping Locations:

We currently ship across India. International shipping coming soon.

Packaging and Handling:

All items are securely and sustainably packed. Minor packaging variations may occur.

Tracking Orders:

A tracking link is provided upon dispatch.

Damaged or Lost Packages:

Contact us within 48 hours of delivery with photos. We'll arrange a replacement or refund.

Delivery Issues:

Ensure address accuracy and availability. Failed deliveries may incur re-shipping charges.

WHAT SETS ALAAV APART

  • Design That Fits Your Space:

    Our tableware is created with a strong focus on design, keeping modern cafés, restaurants, and hotels in mind. Each piece is simple, elegant, and made to fit effortlessly into your space.

  • Built for Everyday Use:

    We ensure every product is durable and suitable for daily use in busy environments, so it performs well without losing its look over time.

  • Easy Ordering & Reliable Support:

    We offer flexible ordering with smooth delivery and consistent support, making the entire process simple and dependable for your business.

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