FAQ'S

1. Where are Alaav products made?

All products are proudly made in India, crafted by skilled artisans.

2. What materials are used?

We use high-quality ceramic and glass, combining durability with design.

3. Are the products handmade?

Yes. Many of our pieces are handcrafted, with slight variations celebrated as part of their uniqueness.

4. How should I care for Alaav products?

Ceramic items are usually dishwasher and microwave safe. Glassware should be hand-washed. Specific care instructions are provided per item.

5. Do you offer bulk orders?

Yes, we cater to bulk and B2B orders. Please contact us for details.

6. Can products be customised?

Yes, depending on quantity and type. Contact us for options.

7. What is your shipping policy?

We ship across India with secure, eco-friendly packaging. Orders dispatch in 2-5 days.

8. Do you use sustainable packaging?

Yes, we use recyclable and eco-conscious materials wherever possible.

9. What if I receive a damaged item?

Please contact us within 48 hours with photos for a replacement or refund.

10. How can I contact Alaav?

Reach us at alaav.co@gmail.com. We're happy to assist!